3 November 2015
November 1 2015, London, UK - the alternative consumer lending operation or payday lender 247Moneybox.com, announced this morning that it's to introduce a regular customer interaction forum. This quarter the theme is autumnal money saving tips.
Mark Hannay COO states "With Christmas fast approaching and the inevitable pressure to make your wages stretch that little bit further we thought it would be helpful to engage with our customers to generate a forum around money saving tips."
Dave Martin Customer Champion takes over: "We all know arts and crafts are gaining massive traction at the moment, and there are some very creative people out there. However, what's really interesting is this intersection of craft with the concept of value for money and doing it yourself. I think it's part of a rejection of mainstream corporate culture and strive towards authenticity. We love it, and look forward to sharing hints tips and tricks with our great customers over the festive period."
The firm wants to make a themed customer forum a regular occurrence to encourage debate around money and general finance. The payday lender acknowledges that whilst there are endless articles and guides out there, leveraging the customer base of the firm may produce more relevant, targeted advice.
The forum will be hosted across the firm's social media outlets and will have representatives from the lender engaged during office hours. It's all part of a 2014 drive to a customer centred culture at the firm and aims to provide the best possible service and experience to the lender's customers.
Payday lender 247Moneybox.com has received numerous awards for technology and entrepreneurship. Such awards include coming 9th in the Sunday Times Hiscox Tech Track 100 league table and 12th in the Deloitte Fast 50.