Terms of Use
The Website
The web site (www.247Moneybox.com) is operated by Active Securities Limited (Registered number: 05671281) whose registered address is 145-157 St John Street, London EC1V 4PY ("Active", "we", "us", "our"). 24/7 Moneybox is a company trading name of Active Securities Limited. By accessing this Website, you consent and agree to be legally bound by the terms and conditions and disclaimers (the "Terms").
We are also registered under the Data Protection Act (registration number: Z9339538). See our Privacy Policy.
Use of Website
The services and products on this Website are intended for use by residents of the UK only who are aged 18 and over, and are not aimed at or intended for use by residents of any other jurisdiction. Those who choose to access the site from other locations do so on their own initiative and are responsible for compliance with any applicable local laws. Because of this we cannot guarantee that the Website or the information thereon complies with or is appropriate for use in other places.
In order to register with us you must be over eighteen (18) years of age. You must ensure that the details you provide on registration or at any time are accurate and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.
You will not knowingly transmit any virus or other harmful matter to the Website. You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the Website nor may you attempt to decipher, de-compile reverse engineer or disassemble any of the software comprising or in any way making up the Website or any part of it.
Trademarks and Copyright
All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the pages screens, information and material) included in the Website and all software and source codes connected with the Website belongs to Active Securities Limited unless otherwise stated. You may not make a permanent copy of or reproduce this Website in any form. You may not reproduce or incorporate this Website into any other website. You may only print, display or download temporary copies of the content to your computer for your own personal non-commercial use. You may not link to this site or frame it without the express consent of Active Securities Limited.
Disclaimer
Active Securities Limited has taken all reasonable care to ensure that the information contained in this Website (but not any links to or from the same) is up to date and accurate. However, Active Securities Limited neither guarantees, warrants or represents that the same is true and up to date and users of the Website are strongly advised to check whether or not the same is accurate before taking any steps in reliance on the same.
Active Securities Limited makes no representations or warranties of any kind with respect to this Website or the content contained on it, including any text, graphics, advertisements, links or other items. Furthermore, neither Active Securities Limited nor any other contributor to this Website make any representation or gives any warranty, condition, undertaking or term either expressed or implied as to the condition, quality, performance, accuracy, the suitability of any of the financial products referred to therein to your financial needs or circumstances, completeness or freedom from viruses of the content contained on this Website or that such content will be accurate, up to date, uninterrupted or error free. Nothing on this Website shall be regarded or taken as the giving or other providing of financial, investment or other professional advice and you are strongly recommended to take such advice or other steps to assure yourself of the suitability of the same to your financial needs and circumstances before taking any further steps. Additionally we make no representations or warranties regarding the accuracy, functionality or performance of any third party software that may be used in connection with this Website.
Links contained in this Website may lead to other websites that are not under our control, and we accept no liability for the content or availability of any linked site which is not operated by us or any link contained in a linked site not operated by us. The inclusion of any link does not imply reliability and we do not necessarily endorse any pages linked to this Website.
The information, material and content provided in the pages of this Website may be changed at any time without notice. Changes may be made to the Terms & Conditions stated on the Website at any time without notice. Any revision to the Terms & Conditions shall take effect as at the date when the change is made to the Website. You agree to review the Terms & Conditions regularly and your continued access to or use of this Website will mean that you agree to any changes.
Messaging / Email
Messages sent over the Internet cannot be guaranteed to be completely secure as they are subject to possible interception or alteration or loss. We are not responsible for any message intercepted, altered or lost by third parties and will not be liable to you or anyone else for any damages or otherwise in connection with any message sent by you to us or any message sent by us to you over the Internet.
Indemnity
You acknowledge that you are solely responsible for the use to which you put this Website and all the results and information you obtain from it and that all warranties, conditions, undertakings, representations and terms whether expressed or implied, statutory or otherwise are hereby excluded to the fullest extent permitted by law.
Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to this Website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use this Website.
Whilst we take every care to ensure that the standard of this Website remains high and to maintain the continuity of it, we do not accept any ongoing obligation or responsibility to operate this Website (or any particular part of it).
The insertion of any material referring to the availability of any particular product and/or the Terms and Conditions relating to that product is not an offer by Active Securities Limited to provide the same (whether on those Terms and Conditions or otherwise) but is merely an invitation to treat.
Enforceability
If any part of our Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
Governing Law
These Terms and Conditions and your use of this Website are governed exclusively by English law.
Rates
2 Minute Money Transfer
We offer a discretionary 2 minute money transfer service. If your loan is approved we can ensure funds are transferred within 2 minutes for a charge of £20. This charge is deducted from the loan amount. Please be aware that some banks may take up to 3 working days to clear the funds.
Premium Rate SMS Service
We operate premium rate SMS services alongside our loan application and loan management platforms. All messages we send in response to requests that you send to 82727 are charged at £1 plus your standard network rates. Should you have any queries regarding these services, please contact us on 0161 850 0933 or write to us at the address stated below.
Complaints Procedure
Customer satisfaction is of utmost importance to Active Securities Limited. Please do not hesitate to contact us if you aren’t happy with our service.
We hope that it never comes to this, however should you wish to make a formal complaint in writing, please address your letter to:
Customer Services Department
24/7 Moneybox
145-157 St. John Street
London
EC1V 4PY
Or email customer.services@247moneybox.com
Upon receipt of your complaint we will do our best to resolve your complaint by the end of the next business day.
If we can't do this, we will send you a prompt written acknowledgement of your complaint and tell you who is dealing with it.
We will send you our full response within four weeks of receiving your complaint. We will include details of how, if you are dissatisfied with the way we have handled your complaint, you can go to stage 2 of the procedure by referring your complaint to the British Cheque & Credit Association (BCCA) which is our Trade Association and acts on our behalf. Our letter will explain that you will have ultimate recourse to the Financial Ombudsman Service if you remain dissatisfied after stage 2 referral - also that we will regard the complaint as closed if the BCCA does not receive a reply from you within eight weeks of our full response.
The BCCA will investigate your complaint and will provide you with a final response within four weeks of receiving notification of your continuing dissatisfaction.
If you are dissatisfied with the final response from the BCCA, you can ask the Financial Ombudsman Service for an independent review. The BCCA will enclose a leaflet from the Financial Ombudsman Service in their final response letter to assist you if you decide to pursue this further course of action. You should contact the Financial Ombudsman Service within six months of receiving the final response from the BCCA.
Chief Executive
British Cheque & Credit Association
PO BOX 3414
Chester
CH1 9BF
email: info@bcca.co.uk
phone: 01244 505904
The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
website: www.financial-ombudsman.org.uk
email: complaint.info@financial-ombudsman.org.uk
phone: 0845 080 1800
The Website
The web site (www.247Moneybox.com) is operated by Active Securities Limited (Registered number: 05671281) whose registered address is 145-157 St John Street, London EC1V 4PY ("Active", "we", "us", "our"). 24/7 Moneybox is a company trading name of Active Securities Limited. By accessing this Website, you consent and agree to be legally bound by the terms and conditions and disclaimers (the "Terms").
We are also registered under the Data Protection Act (registration number: Z9339538). See our Privacy Policy.
Use of Website
The services and products on this Website are intended for use by residents of the UK only who are aged 18 and over, and are not aimed at or intended for use by residents of any other jurisdiction. Those who choose to access the site from other locations do so on their own initiative and are responsible for compliance with any applicable local laws. Because of this we cannot guarantee that the Website or the information thereon complies with or is appropriate for use in other places.
In order to register with us you must be over eighteen (18) years of age. You must ensure that the details you provide on registration or at any time are accurate and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.
You will not knowingly transmit any virus or other harmful matter to the Website. You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the Website nor may you attempt to decipher, de-compile reverse engineer or disassemble any of the software comprising or in any way making up the Website or any part of it.
Trademarks and Copyright
All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the pages screens, information and material) included in the Website and all software and source codes connected with the Website belongs to Active Securities Limited unless otherwise stated. You may not make a permanent copy of or reproduce this Website in any form. You may not reproduce or incorporate this Website into any other website. You may only print, display or download temporary copies of the content to your computer for your own personal non-commercial use. You may not link to this site or frame it without the express consent of Active Securities Limited.
Disclaimer
Active Securities Limited has taken all reasonable care to ensure that the information contained in this Website (but not any links to or from the same) is up to date and accurate. However, Active Securities Limited neither guarantees, warrants or represents that the same is true and up to date and users of the Website are strongly advised to check whether or not the same is accurate before taking any steps in reliance on the same.
Active Securities Limited makes no representations or warranties of any kind with respect to this Website or the content contained on it, including any text, graphics, advertisements, links or other items. Furthermore, neither Active Securities Limited nor any other contributor to this Website make any representation or gives any warranty, condition, undertaking or term either expressed or implied as to the condition, quality, performance, accuracy, the suitability of any of the financial products referred to therein to your financial needs or circumstances, completeness or freedom from viruses of the content contained on this Website or that such content will be accurate, up to date, uninterrupted or error free. Nothing on this Website shall be regarded or taken as the giving or other providing of financial, investment or other professional advice and you are strongly recommended to take such advice or other steps to assure yourself of the suitability of the same to your financial needs and circumstances before taking any further steps. Additionally we make no representations or warranties regarding the accuracy, functionality or performance of any third party software that may be used in connection with this Website.
Links contained in this Website may lead to other websites that are not under our control, and we accept no liability for the content or availability of any linked site which is not operated by us or any link contained in a linked site not operated by us. The inclusion of any link does not imply reliability and we do not necessarily endorse any pages linked to this Website.
The information, material and content provided in the pages of this Website may be changed at any time without notice. Changes may be made to the Terms & Conditions stated on the Website at any time without notice. Any revision to the Terms & Conditions shall take effect as at the date when the change is made to the Website. You agree to review the Terms & Conditions regularly and your continued access to or use of this Website will mean that you agree to any changes.
Messaging / Email
Messages sent over the Internet cannot be guaranteed to be completely secure as they are subject to possible interception or alteration or loss. We are not responsible for any message intercepted, altered or lost by third parties and will not be liable to you or anyone else for any damages or otherwise in connection with any message sent by you to us or any message sent by us to you over the Internet.
Indemnity
You acknowledge that you are solely responsible for the use to which you put this Website and all the results and information you obtain from it and that all warranties, conditions, undertakings, representations and terms whether expressed or implied, statutory or otherwise are hereby excluded to the fullest extent permitted by law.
Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to this Website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use this Website.
Whilst we take every care to ensure that the standard of this Website remains high and to maintain the continuity of it, we do not accept any ongoing obligation or responsibility to operate this Website (or any particular part of it).
The insertion of any material referring to the availability of any particular product and/or the Terms and Conditions relating to that product is not an offer by Active Securities Limited to provide the same (whether on those Terms and Conditions or otherwise) but is merely an invitation to treat.
Enforceability
If any part of our Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
Governing Law
These Terms and Conditions and your use of this Website are governed exclusively by English law.
Rates
2 Minute Money Transfer
We offer a discretionary 2 minute money transfer service. If your loan is approved we can ensure funds are transferred within 2 minutes for a charge of £20. This charge is deducted from the loan amount. Please be aware that some banks may take up to 3 working days to clear the funds.
Premium Rate SMS Service
We operate premium rate SMS services alongside our loan application and loan management platforms. All messages we send in response to requests that you send to 82727 are charged at £1 plus your standard network rates. Should you have any queries regarding these services, please contact us on 0161 850 0933 or write to us at the address stated below.
Complaints Procedure
Customer satisfaction is of utmost importance to Active Securities Limited. Please do not hesitate to contact us if you aren’t happy with our service.
We hope that it never comes to this, however should you wish to make a formal complaint in writing, please address your letter to:
Customer Services Department
24/7 Moneybox
145-157 St. John Street
London
EC1V 4PY
Or email customer.services@247moneybox.com
Upon receipt of your complaint we will do our best to resolve your complaint by the end of the next business day.
If we can't do this, we will send you a prompt written acknowledgement of your complaint and tell you who is dealing with it.
We will send you our full response within four weeks of receiving your complaint. We will include details of how, if you are dissatisfied with the way we have handled your complaint, you can go to stage 2 of the procedure by referring your complaint to the British Cheque & Credit Association (BCCA) which is our Trade Association and acts on our behalf. Our letter will explain that you will have ultimate recourse to the Financial Ombudsman Service if you remain dissatisfied after stage 2 referral - also that we will regard the complaint as closed if the BCCA does not receive a reply from you within eight weeks of our full response.
The BCCA will investigate your complaint and will provide you with a final response within four weeks of receiving notification of your continuing dissatisfaction.
If you are dissatisfied with the final response from the BCCA, you can ask the Financial Ombudsman Service for an independent review. The BCCA will enclose a leaflet from the Financial Ombudsman Service in their final response letter to assist you if you decide to pursue this further course of action. You should contact the Financial Ombudsman Service within six months of receiving the final response from the BCCA.
Chief Executive
British Cheque & Credit Association
PO BOX 3414
Chester
CH1 9BF
email: info@bcca.co.uk
phone: 01244 505904
The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
website: www.financial-ombudsman.org.uk
email: complaint.info@financial-ombudsman.org.uk
phone: 0845 080 1800
